California Privacy & Legal Disclosures

Last Updated: February 2, 2026

At Oaxaca Hardware, we are committed to protecting your privacy, ensuring transparency, and complying with all applicable California and U.S. laws. This page provides a comprehensive overview of your rights under California law, including how we collect, use, share, and protect your personal information.

By using our website or purchasing from Oaxaca Hardware, you acknowledge that you have read, understood, and agreed to this California Privacy & Legal Disclosures Policy.

California Consumer Privacy Act (CCPA / CPRA) Rights

If you are a California resident, you have the following rights regarding your personal information:

1. Right to Know

  • You have the right to know what personal information we collect, use, share, or sell about you.
  • This includes information collected online, via purchase history, email communications, or other interactions.

2. Right to Access

  • You can request access to your personal information collected by Oaxaca Hardware in the last 12 months.

3. Right to Delete

  • You may request that Oaxaca Hardware delete your personal information, subject to certain exceptions (e.g., legal obligations, order fulfillment, dispute resolution).

4. Right to Opt-Out of Sale or Sharing

  • Oaxaca Hardware does not sell your personal information to third parties.
  • If in the future data is shared for advertising or business purposes, California residents can opt out.

5. Right to Non-Discrimination

  • Oaxaca Hardware will not discriminate against you for exercising your California privacy rights.

6. How to Exercise Your Rights

  • Email: support@oaxacahardware.com
  • Phone: +1 (323) 731-7971
  • Provide:
    (a) Your full name
    (b) Email address used for purchase or account
    (c) Specific request (Access, Deletion, Opt-Out, etc.)
  • Verification may be required to protect your data

Information We Collect

We may collect the following types of personal information:

  • Identifiers: Name, email address, phone number, billing/shipping address
  • Commercial Information: Products purchased, purchase history, payment information (processed securely)
  • Internet & Device Information: IP address, browser type, operating system, pages visited, interactions
  • Customer Support Data: Emails, chat transcripts, phone support records

How We Use Your Information

  • To process orders and payments
  • To deliver products and provide order tracking
  • To respond to customer inquiries and provide support
  • To improve our website, products, and services
  • To send promotional emails (if opted-in)
  • To comply with legal obligations

How We Share Information

  • Oaxaca Hardware does not sell personal information to third parties
  • We may share information with:
    (a) Shipping carriers for order fulfillment
    (b) Payment processors for secure transactions
    (c) Legal authorities if required by law
  • We do not share data for advertising purposes without consent

How to Submit a “Do Not Sell My Personal Information” Request

California residents may exercise this right using one of the following methods:

1. Online Form

2. Email Request

  • Email: support@oaxacahardware.com
  • Subject line: “Do Not Sell My Personal Information – CCPA Request”
  • Include:
    (a) Full name
    (b) Email associated with your purchase/account
    (c) Verification of California residency
  • Oaxaca Hardware will confirm receipt within 10 business days

3. Phone Request

  • Call: +1 (323) 731-7971 during business hours (Monday – Friday, 8:00 AM – 6:00 PM PST)
  • Provide: Full name, email, and request type

Shine the Light Disclosure

  • Under California’s Shine the Light law, California residents may request disclosure of personal information shared with third parties for marketing purposes in the previous calendar year.
  • Since Oaxaca Hardware does not share or sell data for marketing without consent, there are no third-party marketing disclosures.

California Privacy Notice for Minors

  • Oaxaca Hardware does not knowingly collect personal information from children under 13
  • If we discover information from a minor, it will be deleted immediately
  • Parental consent is required for minors between 13-16 for any marketing communications

Data Security

  • Oaxaca Hardware uses industry-standard encryption and security measures to protect your personal information
  • Regular audits and updates ensure your data is secure
  • While we strive for maximum security, no online system is 100% secure, and customers should use caution when transmitting personal information

California Proposition 65 – Product Warning

  • Some products sold by Oaxaca Hardware may contain chemicals known to the State of California to cause cancer, birth defects, or reproductive harm
  • Specific product pages include Proposition 65 warnings where applicable
  • Customers should review product-specific information before purchase

Customer Rights Verification Process

  • Oaxaca Hardware may require verification to confirm the identity of California residents making requests under CCPA/CPRA
  • This helps protect your personal data from unauthorized access

Updates to This California Disclosure

  • Oaxaca Hardware may update this page periodically to comply with new California laws or regulations
  • Updates will include the revision date at the top
  • Customers are encouraged to review this page regularly

Contact Information

For any questions, requests, or concerns regarding California privacy rights:

Business Name: Oaxaca Hardware

Address: 3660 W Pico Blvd, Los Angeles, California 90019, United States

Email: support@oaxacahardware.com

Phone: +1 (323) 731-7971

Live Chat: Available on the website during business hours

Business Hours: Monday–Friday, 8:00 AM–6:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)